Posted 1 month ago
Sales / Manufacturing / Customer Service / Order Desk
Moncton, New Brunswick
Join a purpose driven winning team, committed to excellence in Customer Service. Greystone is a dynamic, international, and rapidly growing company that is an industry leader in our field. We are dedicated to developing high quality and innovative solutions for our customers with unsurpassed customer service.
The Opportunity
We are growing and looking for an enthusiastic and motivated Team Lead Customer Service Specialist / Sales Support & Logistics Coordinator to join our team working in Moncton, New Brunswick.
The ideal candidate will have an unwavering desire to overcome challenges, an unwavering commitment to earn the trust of others, and an openness to doing things differently. The ideal candidate will be able to manage priorities and their own time and be willing to go the extra mile to ensure customer satisfaction.
While immersed in learning our business and culture, you will also be given training opportunities to enhance your current skillset and help push forward and advance your career.
Objective & Summary
The Team Lead Customer Service Specialist / Sales Support Coordinator will manage and provide effective guidance and motivation to the Customer Support Team daily. Will also provide customer care and work with our global customer base to answer customer queries and resolve issues quickly through the appropriate channels. You will also provide support with all the company’s after sales functions such as order entry/acknowledgement, shipping notifications, logistics and documentation.
Principle Duties & Responsibilities
Internal sales support for Global Customer base (territories and regions may vary). Duties including but not limited to the following:
Preferred Skills and Competency Requirements
Education, Training & Experience
Post-secondary education and/or three plus years’ experience in a similar role.
Preference will be given to applicants that can prove a successful track record.
Only those who will be considered for the next step of the application process will be contacted.
Greystone Energy Systems, Inc. in Moncton, New Brunswick, Canada
Greystone Energy Systems, Inc. in Moncton, New Brunswick, Canada